We make every attempt to provide a responsive, fast and reliable service, however, please note our delivery timeframes are an estimate only. Any delivery periods displayed on the Site are estimates only, based on the information provided by the delivery company. We are not responsible for delivery delays.
We use a combination of Express Post, Parcel Post and eParcel (AusPost).
Order Cut Off Times
It is our priority to deliver your order as quickly as possible. We aim to dispatch all orders within one business day of payment being received.
All orders are processed Monday to Friday (excluding public holidays).
Estimated Delivery – Australia
The below refers to business days for orders posted before 5 pm AEST. This is a guide only, not a guarantee.
This covers 80% of Australian business addresses, private addresses and Post Office Boxes.
Service operates between all capital cities (except Darwin and in Perth CBD only). If your item is for an address outside the Express Post network, Australia Post use the fastest possible transport links, but it won’t be covered by their Next Day Guarantee.
This service covers all of Australia.
Once your order has been posted, we will send you a confirmation email with a tracking number. This tracking number may not be active until after 5pm of the day it is shipped.
The Safe Drop option may be available with Australia Post directly, after you receive your tracking number. Please use their website, sms or mypost app to arrange your preference. If you opt to leave your delivery unattended, this is your responsibility. If an item is stolen or misplaced, we will accept no liability and neither will Australia Post.
If delivery of your parcel cannot be made, a card will be left advising of the procedure to collect your delivery from your nearest Australia Post depot.
Packaging Materials Information
We try to use as many environmentally friendly products as possible.
Our recyclable products with our packaging include: